Salesforce For Nonprofits

Salesforce is a CRM  tool which NPower can customize to meet your donor, volunteer, program, and client tracking needs.

The Salesforce Foundation offers free licenses to nonprofits (up to 10) to use Salesforce. Salesforce is widely used by both business and nonprofit agencies to better manage their relationships with their stakeholders.

We use the core features offered by Salesforce (contact tracking, activity tracking, flexible reporting, on demand access via the internet and more) to help nonprofits with solutions such as donor management, grant management, volunteer management, client and program tracking and more.

What Is a CRM?

A CRM (Constituent/Customer Relationship Management) is An integrated information system that is used to plan, schedule and control the relationships between an organization and its prospects, customers, and constituents.

What Can a CRM Do For My Nonprofit?

• Improve customer service
• Provide a better understanding of customer behavior
• Help gauge the return on investment (ROI) of outreach and marketing efforts
• Increase long-term profitability

Why Salesforce?

• It is a reliable web-based service that runs in nearly any web browser, eliminating the need for costly hardware
• The Salesforce Foundation donates 10 free Enterprise licenses to any nonprofit organization
• The Salesforce platform is robust, easy to learn, and highly customizable
• Many nonprofit technology providers are using Salesforce, creating a strong community