Scheduled Support

Technology requires regular and thoughtful maintenance - and NPower provides that service. If your agency is spending precious time managing workstations, networks and routers , then Scheduled Network Support might be right for you.

Scheduled Network Support

Nonprofits can often experience a gap between their need for technology support and their financial capacity to grow their staff to meet this critical need. NPower can help you bridge that gap by providing regular support for your workstations and networks.

Why Scheduled Support?

Technology requires thoughtful care and attention. Making sure your data is safe and backed up, that you have appropriate virus and spam protection, that your systems have the latest updates - all of these tasks take time and effort.

What Does It Cost?

Scheduled Network Support is available to NPower members in regularly scheduled visits of at least three hours each. The minimum number of visits is one three hour visit per quarter. Rates for all NPower Seattle services can be found by clicking here.

How Do I Get Started?

Getting started is easy. Just complete this form, and our Program Coordinator will contact you to discuss your needs and our services.  You can also call (206) 286-8880 to speak with us over the phone. After reviewing your needs and documentation, we will work with you to decide the appropriate frequency of visits put together a scope of work for this relationship.

When Are Services Available?

Our Scheduled Support Services are detailed in our Service Level Agreement, or SLA, and we'd be happy to send you a copy. Additionally, you can read about office closure's due to holidays and inclement weather.